We are recruiting a Freelance Community Manager/Administrator who will ensure the smoothing running around the operations across the One HealthTech community by supporting Fellows to deliver projects, ensuring all the right messages are getting out through our channels and tying up those loose bits-and-bobs which volunteer networks love to have! No domain expertise needed, though knowledge or interest in diversity and inclusion, health and tech is definitely a plus! Being friendly, happy to get stuck in and having a good sense of humour is a must.

Key Accountabilities

Community Administration

• Administratively support and foster communities of activists, enthusiasts, experts and hobbyists in healthtech to ensure the latest innovations in health truly do work for everyone. Catalyse connections and collaboration between Fellows in OHT and community members and be that go-to person to triage problems/people/solutions
• Ensure smooth running of regular Fellows’ meeting and community events by sending reminders, ensuring each meeting has a host and the agenda is thought-out in advance
• Review and update documentation and How-To guides and make sure that any Fellow at any time feels they can give and take from the community
• Help in sourcing key KPIs from Fellows to support in the community’s impact and monitoring
• Onboarding and welcoming new Fellows. This will likely include running a few:1 inductions and continuously updating documentation to ensure that resources remain easy to find for new starters and existing contributors alike.

Project Management

• Project manage and maintain OHT Fellows’ projects, by identifying gaps and holding people to account (but not getting involved in the projects themselves!)

Communications

• Curate and finalise regular newsletter updates to capture impact stories, showcase community member contributions, and share progress for both internal and external audiences.
• Plan, deliver and monitor effective use of appropriate communications channels such as events, webinars, social media (including LinkedIn, Twitter, Instagram), website and direct engagement
• Manage and maintain the OHT inbox, triaging requests and asks as required

Ideal skills

• Outstanding communication skills, both oral and written.
• Expertise of working in online communities
• Natural ability to roll your sleeves up and get stuck in with any group or team, be it helping wrangle our monthly All Fellows’ meetings, or helping support any of our global Meetup with logistical or behind-the-scenes bits-and-bobs.
• Promptly deals with requests related to process improvement and support the community with aspects of project management.
• Drive ways of improving working practice and use of resources. Creates realistic plans to effectively manage own workload, prioritising work to meet personal and team objectives.
• Solid expertise in promoting and marketing campaigns to targeted audiences, developing supporting collateral and maximising attendance.

Terms

• Approximately 30 hours of support a month, this is likely to increase over time
• UK based but 100% remote
• Fully-flexible as the work can largely be asynchronous. There may be the expectation to attend Fellows’ meetings on a monthly basis which happen outside of working hours during the weekday
• £15-22 p/h

Process

• If you are interested in applying, please email your CV to info@onehealthtech.com with the email subject “OHT Community Manager Application”. You will receive an acknowledgement of receipt within 48 hours.
• If your skills and background look like they match up with our needs, we’ll get back to you and progress you to the next step which is a 20-40 minute interview/culture check where you can meet the key team members you’d be working with
• If this goes well, we’ll then want a references from 2 current or existing employers or clients
• Start date is ASAP!